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Shipping outside The Netherlands
If we need to ship your package outside The Netherlands, it may take 5-10 business days for your order to arrive. We therefore ask you to contact us after 10 business days, as we can not do much before that time. Click here to see how long it will take shipping to your country.
If you have any questions about your order, you can always contact us. You can send us a message at [email protected] and we will be happy to help you.
WASHING AND CARE
Best washed by hand. Wash at a maximum of 30 degrees. Wash inside out. Do not put the socks in the dryer, do not iron, do not bleach, do not dry clean. Wash the socks with similar colors.
All regular orders at Sockeloen are shipped with PostNL. If you have ordered before 3 p.m. on a working day, your package will be shipped the same working day with PostNL in the Netherlands. Normally, PostNL delivers within NL and BE within 1 working day. In the rest of Europe this can take up to 7 working days and outside Europe up to 15 working days. International shipments are transferred by PostNL to its partners. Click here to view the list of destinations abroad.
PRINTED, SPECIALS AND CUSTOM ORDERS
Please note, printed and custom socks (including specials) can take up to 5 working days to be printed and shipped, because we do this by hand and after ordering. For the delivery times of custom woven socks, please contact your custom specialist [email protected]
TRACK AND TRACE
All orders are provided with a Track & Trace code. After we have transferred your order to PostNL, you will receive an automated email containing the tracking link. If you have placed a foreign order and there has been no information in the T&T link for a while, search with your barcode on www.internationalparceltracking.com. If you still do not receive information, please email us at [email protected] and we will be happy to help you!
The Netherlands & Belgium: Letterbox parcels for €4. Free Shipping from €50,-
Larger packages can be picked up at the pick-up location for €5 or delivered to your home for €6.
Other countries in the European Union: Fixed price of €10. Free Shipping from €75,-
Worldwide: Fixed price of €18.
If you still have questions about your order, you can always contact us. You can send us a message at [email protected] and we will be happy to help you.